About the job
Provides highest-level technical leadership and subject matter expertise in Linux technologies and serves as a point of escalation for technical issues related to specialty.
Produces, delivers, and maintains appropriate documentation for systems in accordance to document control standards and procedures.
Provides input to records, quality systems and management reports as required
Leads the definition and implementation of improved operability on new and current systems.
Uses innovative methods including the redesign of process and providing technical solutions to reduce the volume and mean time to recover incidents in your business unit
Identifies risks & issues and take ownership to deliver appropriate resolutions.
Provides technical expertise for complex root cause analysis and problem management.
Provides detailed implementation/project plans across multiple, complex, work streams according to agreed standards and ensures project processes and timelines are understood and followed.
Works and cooperates with internal and external groups when required in order to fully support environments and maintain service.
Adheres to change management procedures in defining, planning and implementing change in such a way that ensures appropriate coordination with other teams, minimizes service disruption, and ensures adherence to Service Level Agreements.
Improves change management processes and procedures to ensure the most efficient processing of change within appropriate service risk constraints.
Provides specialist support during complex and/or major incidents.
May be asked to lead recovery efforts during major incidents within your business unit.
Leads post-incident debrief sessions with key stakeholders.
Deputizes for the team manager as required.
Authors technical documentation such as complex change instructions.
Provides in-depth technical review and risk analysis of complex technical change programmes.
Reviews, and updates as appropriate, operations procedures, standards, and technical policies.
Leads production of white papers on technical R&D projects
Contributes to long-term tactical and strategic planning to ensure that the tools and processes are appropriate to meet the future business requirements.
Collaborates with business, third party vendors, developers, application support and technical operations groups to determine appropriate hardware/software needed and to resolve any issues impacting the application processes.
Stays abreast of recent developments in related technical community, including new technology and business news that may impact vendors ability to provide service.
Responsible to seek out all information and to fully understand all aspects of each devices technology configuration and uses all approved engineering tools available to implement conforming change.
Leads the analysis and design of complex solutions and requirements definition, including translating technical and business requirements into physical installations, costing design elements, and obtaining agreement to proposed solutions.
Reviews and coordinates the implementation of proposed modifications, and changes to the production environment.
Provides direction into standards and procedures for monitoring, capacity planning, tuning, maintenance, performance optimization, backups and recovery; ensures infrastructure will meet capacity requirements to deliver projects on time.
Packages company approved hardened versions of targeted operating systems.
Ensures stack of agents for management systems are properly installed and connected.
Maintains patch levels in accordance with change management and security standards
Scripting experience in PYTHON/PERL/SHELL or other scripting languages.
Bachelor’s Degree or equivalent
Experience: 5+ years of relevant Linux experience
2nd shift 14:00 23:00 IST
24*7 rotation including night shifts. Shifts rotated on a monthly basis, total night shift not to exceed one month per quarter per calendar year.
Candidate is required to provide on-call support duties on a rotation basis with other team members when rostered
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, weve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the worlds most global news services Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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