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Team Member Full Time
About the job
Job Description:
Overview
Bank of America is one of the worlds leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
Process Overview
Wholesale Lockbox involves Supplemental /Check Keying which is data entry of information from images of checks and associated documents. Process receives images of invoices, corresponding checks & other account receivables documents from wholesale client remitters. This data is extracted and scanned in 7 wholesale lockbox sites and the data made available to GBS is restricted to those accounts that have been coded “remote-eligible”. GBS Associates access dedicated VICOR workstations to key this information according to Standard Operating Procedure OR client special instructions.
Job Description
Process transactions as per SOP & Customer Instructions
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure to meet the metrics laid down by the process
Identify potential areas for process improvements & highlight the same to the TL/AM
Ensure adherence to established attendance schedules
Responsibilities
Process transactions as per SOP & Customer Instructions
Ensure that the quality of the transactions is in compliance with predefined parameters
Ensure to meet the metrics laid down by the process
Identify potential areas for process improvements & highlight the same to the TL/AM
Ensure adherence to established attendance schedules
Requirements
Education : Graduation of any stream
Experience Range : Minimum 1yr in any process
Desired skills : Typing skills with 40 wpm with 95% accuracy
Work Timings: 24/7 & Job Location: GIFT
