Stock Administrator Full Time

About the job
Key Responsibilities

STOCK MANAGEMENT & INVENTORY CONTROL:

To implement Richemont policies, rules, & procedures with respect to stock control & audit.
To streamline & develop the logistic/storage processes to gain time and efficiency.
To ensure the acceptance and registration of the deliveries with maximum accuracy and efficiency.
To proactively log and integrate the stock into NSI prior to releasing the products to the shop floor
To ensure that all the products are labelled (on the sales floor & in the safe area).
To ensure the correct and timely information input in NSI retail system: transfers, rebalancing, returns – with great care for the products and in full accordance with the processes, rules, and procedures.
To ensure all the enquiries/issues related to stock management are resolved in a timely manner.
To manage the process of in and out consignment (and its archive) related to sticker maintenance, photo shootings, events, staff consignment and private views.
To ensure smooth implementation of monthly sticker maintenance in coordination with LWW by following procedure in tune with maison policies.
To monitor and perform the products’ rebalancing requests if needed by implementing Cartier procedures with a high level of attention to detail and no discrepancies
Assist in carrying out cycle counts & biannual stock takes & communicate the inventory results to the team and management.
To report any discrepancies & provide explanations of stock losses in an appropriate format and on daily/weekly/monthly basis to boutique management.

STOCK MAINTENANCE:

To ensure the proper storage of products & subsequently avoid the occurrence of any damages.
Report the occurrence of any damages to the team and management.
To ensure all sections of the stock room are well organised at all the times.
To work with the store management team to ensure adequate stock levels are maintained
To demonstrate non-compromise attitude and approach along with the precision and reliability within daily routine

ARCHIVING & RECORD MAINTENANCE:

Filing & maintenance of relevant boutique documentation in an orderly manner
To ensure the archive & storage of stock related documentation is in perfect condition at all the time.

AFTER SALES MANAGEMENT:

Managing repair orders received from clients & coordination between boutique team & service centre/CS team including but not restricted to record keeping

JOB PROFILE

Education:

Graduate

Required experience:

Minimum 3 -5 years of successful stock administration & management with a global luxury goods company
Knowledge of retail is mandatory

Technical skills / abilities:

Computer skills including: Word, Excel, and Power Point are a must.
Good understanding of supply chain procedures
Fluent in English

Personal Skills

The successful candidate will have the following personal qualities:

Excellent organization skills
Proficient in Interpersonal skills & Good communication (written and spoken English)
Ability to work proactively & independently