Salesforce Administrator/Developer


About the job
SailPoint is the leader in identity security for the cloud enterprise. Our identity security platform secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

*This position is based in Pune, India*

About the role:

We are seeking a Salesforce Administrator / Developer to join our Go-To-Market (GTM) team. The individual we seek will support our development and administration of Salesforce CPQ, Salesforce Billing, Conga CLM and our partner community. We seek an individual with a declarative-first mentality who is also comfortable to review APEX to understand where code is required. The individual will have strong communication skills and be able to understand the business context of a story which is assigned and recommend and deploy scalable solutions which minimize any tech debt. The ideal candidate will be comfortable working independently and have the ability to seek and utilize support and guidance from our team members.

Design, configure, administer and customize SFDC CPQ application. Well versed with Apex code, Custom Objects, Workflow Rules, Custom Fields, Validation Rules and VisualForce Pages

Identify the root cause of defects and develop fixes in the system

Work with Scrum Master, Product Analysts to scope work and produce estimates

Provide pre- and post-implementation technical support

Work with SFDC support to resolve issues with CPQ and related applications. Maintain smooth operation and performance of the platform

Expectations by 90 Days, 6 Months, 1 Year:
90 Days – Have a working knowledge of our Salesforce CPQ instance and connected and ability to resolve issues.

6 Months – Supporting and delivering on requirements from our enhancements to CPQ and implementation of Salesforce Biling

1 Year – Becoming a trusted team member working on our most challenging business requests and delivering simple and scalable solutions which exceed our stakeholders expectations

Minimum of 3 years of experience in Salesforce development with a focus on CPQ and Salesforce Billing functionality

Strong understanding of Salesforce CPQ concepts, including product catalog, pricing, quotes, contracts, and billing

Experience in CPQ Data Migration

Programming background using one or more of the languages such as APEX, Visualforce, Lightning, Java

Deep understanding of software testing with knowledge on building test plans and executing them in unit, functional and user acceptance test cycles

Strong problem solving, critical thinking, and analytical skills to set up and interpret logic, data tables

Support QA/ UAT and obtain approval for changes in both test and production environments.

Understands user stories and can provide accurate work estimates

Respond promptly to support tickets, involving investigation, troubleshooting, and resolution of system defects and inquiries related to CPQ, which may include troubleshooting APEX, data, interfaces, and other technical components associated with CPQ

Salesforce Partner Community experience

Conga CLM experience creating templates and administration

Required Certifications: Salesforce Administrator, Salesforce Billing Specialist Superbadge, Salesforce Advanced Billing Specialist Superbadge, or Revenue Cloud Accredited professional

Preferred Certifications: Salesforce CPQ Specialist, Salesforce Sales Cloud, Platform Developer I

Bachelor’s in relevant field, or equivalent professional experience

About SailPoint India and our Benefits:

Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint’s commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint’s values of Integrity, Innovation, Impact and Individuals.

Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits:

Company sponsored health-checkups for employees and discounted rates for dependents

Annual performance bonus

Private equity at certain levels

24 Leaves every year in addition, 10 holidays

Flexible Work hours

SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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