Regional MPBN SME Full Time

Ericsson is driving 5G standardization and was the largest contributor to the standardization body in 3GPP during 2018. Ericsson is committed to rapidly applying these standards to our technology development. Ericsson is a technology leader in 5G. Pioneering customers select us as their 5G partner and we are first with commercial live networks in four continents. This includes multiple operators in both the US and South Korea, as well as in Switzerland, Australia and UAE. We have publicly announced commercial 5G deals with more than 20 named operator customers. In India, we are known for delivering “World-First” projects for India’s largest and most renowned telecommunications carriers.

Our Exciting Opportunity !!

We are hiring for MPBN/PACO Engineer

Responsibilities!

The Engineer / Sr. Engineer – Packet Core and MPBN are typically assigned to work with service quality assurance Circle activities in an operations organization.

The primary purpose is to take full responsibility for First level preventive and corrective operation & maintenance and system fault restoration. Fault remedy requiring on site presence is dispatched to the field operation organization. The position responsible will be required:
To work within well defined system support guidelines.
To prioritize faults to meet SLA/WLA.
To investigate faults/cause related to system/network problems.
To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
To ensure accurate working methodology.
To be able to efficiently work with Switches, Routers, Firewalls, SGSN & MPBN Network.
Main Tasks
First level service problem restoration.
To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with mentorship or supervision, when vital.
Handle & execute the Change Request in stipulated time frame.
Perform Maintenance of nodes.
Acceptance testing of new nodes.
Involved in upgrade/updates & implement new features of live nodes.
Rollout of New Feature as per MOP
Interface between Design and planning , GNOC and Customer
Maintain technical record / routing details / Port details / Transmission details of Switch, Routers, Firewall (SGSN / MPBN)
Collect all the required and valid tools, methods and processes following recommendations / guidelines for delivery processes where possible.
Be a point of technical coordination customer concern for on –site problems and issues. Give technical support to APSs when needed.
Accurately handle customer requests
Prepare / perform changing, updating or replacement of hardware and / or software of GPRS / MPBN support node network elements.
Perform troubleshooting and ensure that problems and / or outstanding issues are accurately handled.
Handle relationship with 3PP vendors for the MPBN / GPRS solution which include CISCO , Juniper and Acute Networks
What’s in it for you?

“We are proud to announce at Ericsson India has been named #14 in the country and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”

What happens next once you apply?

Read about the next steps here. For your preparation and reference, here is our overall Brand video and some insights about our innovations in 5G https://www.ericsson.com/en/careers/job-opportunities/hiring-process

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.