Operational Care specialist – Air Logistic Full Time

To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.

Your Role

To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.

Your Responsibilities
To monitor + report on the operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation (Export) or de-consolidation (Import).
To review + ensure alignment of shipping instructions including clarifying any deviations or conflicts while taking country regulations, export/import compliance, rate + routing information into consideration.
To accurately submit/issue all required documentation within 24 hours of departure in a timely manner.
To ensure departure + arrival confirmations (or deviations v. scheduled) are shared with CCLs.
To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs + RCC.
To support + resolve claims + disputes.

Your Skills And Experiences
5 to 6yrs experience in the Air logistics
Good Reasons to Join

Our global logistics network , cutting edge IT systems, in house expertise and excellent customer service is proof of our dedication to be the market leader. These attributes have places us at the forefront of our industry, and positioned us to continuing increasing the scope of our customer solutions and services. Kuehne + Nagel gives employees the opportunity to learn and develop, to grow and perform to their fullest potential within global work environment