About the job Job Description
ABOUT BOX N FREIGHT LOGISTICS SOLUTION PVT LTD
Box N Freight Logistics Solution is involved in Courier Cargo (Domestic International), Full Truck Load, Part Load, Logistics Warehousing.
We specialize in multimodal transportation. We believe in Reliability and Timely services to our customers. With Reliability Timely services, the company has grown progressively to becoming a reliable player in the sector. It’s currently serving clients in all states of the India offering tailor-made services suitable for individual needs that start from the point of origin through various custom procedures to the client’s doorstep and ensures that clients get personalized attention.
1 ) Improve Existing Sales Performance
Increase Customer-wise profitability
Cross selling of business from PTL Express into FTL, Ware Housing etc.
Ensuring timely collections from PTL and Express clients.
Drive relevant customer-facing FSC Processes (E-Billing etc).
Share reports on weekly region-wise sales results.
Keep a track of Planned v/s Actual on regional sales and operational metrics of PTL and Express.
Ensure contracting and renewal of contracts is done for all clients within stipulated timelines
Meet clients regularly, identify their issues, and provide solutions for their performance
Resolve any escalations from clients immediately and report the same to senior management as and when required
New Business Development (Customer Pipeline)
Generate new leads and signing of new accounts (New Business Acquisition) in PTL and Express through meeting clients.
Negotiate to acquire profitable deal for BNF.
Ensure all relevant clauses are included and signed off during contract signing stage.
Suggest new services/products and innovative sales techniques to increase customer satisfaction.
Coordination with Service Team
Communicate and coordinate with Service/Operation Team and other internal departments to ensure service levels (SLAs) are maintained.
Coordinate with CRM, Billing, and Accounts teams of BNF to ensure a seamless experience for the clients.
Team Management and Development:
To support in acquiring, retaining, training, growing and motivating the Sales Team to drive performance for BNF.
Required Experience Qualification
4 – 7 years of experience in Sales in the Logistics industry
Graduate from any stream or Engineer
MBA in Logistics or Sales Marketing (Preferred)
Experience in all verticals of logistics.
Customer identification and knowledge/acquaintance with key decision makers
Good network base in the logistics industry
Ability to liase closely with the local operations team
Ability to build strong teams
Comfortable in dealing with ambiguities
Proactive, self-starter, ability to work independently
Good understanding of the local geography, culture, market characteristics/traits
Knowledge of MIS and technical know how
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