About the job
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestones best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.
Be a part of a growing team, supporting the administration and support activities on NetSuite platform.
How You Will Make An Impact
Administer the NetSuite platform.
Primary point of contact to NetSuite Support.
Providing front line support with regards to all aspects of NetSuite and data maintenance.
Planning, reviewing, and customizing NetSuite as needed to meet needs of staff.
Develop and maintain saved searches, reports, KPIs, and dashboards.
Engage with end users to grasp business necessities thus allowing the most effective solutions to issues.
Provide technical assistance to end-users along with holding training sessions on user adoption.
Manage implementation process for ERP, CRM, & OneWorld modules.
Development and maintenance of custom application extensions using system API and third-party tools.
Developing, documenting, and following formal policies, procedures and protocols for changes, customization, standards, usage, etc.
Transpose reports to necessary outlets (google, Salesforce, etc).
Support Executive team asks as well as Sales Operations requests.
Maintain user roles and system access working along with HR for onboarding/offboarding.
Support accounting teams with AP, AR, GL, and fixed assets when required.
Source business requirements and processes and translate into deliverable tasks across various business units.
Knowledge on other CRM tools like Salesforce & Workday is advantage.
What You Will Need To Succeed
6+ Years of Experience.
Bachelors is preferred.
Effective communication both verbal and written
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our?employees but?is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
This position may be assigned to a client that requires all individuals on-site to have the COVID-19 vaccination. The individual must be fully vaccinated before starting work at such a client site.
Job description is subject to change.?
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