Manager, Conduct, Risk and Control Full Time

About the job

About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:
Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
Flexible working options based around home and office locations, with flexible working patterns
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Role Responsibilities
Role Context

Significant transformation is underway within the Operations function to rapidly improve the Group’s Cyber, Data, Privacy and Automation control environment, along with digitization and innovation.
To support the Operations transformation agenda in growing trust with clients and regulators, a Associate Director role has been created in Chennai to develop and implement best practice risk management processes, governance, tools and MI across COO Cyber, Data Privacy and Automation.
Risk Management

Continuously improve the operational efficiency and effectiveness of risk & control management and oversight processes.
Design and maintain internal processes that allow COO Cyber, Data Privacy & Automation to dynamically monitor risk and controls.
Oversee all COO Cyber, Data Privacy & Automation controls and corresponding CSTs, KCIs and KRIs on a periodic basis.
Act quickly and decisively when any risk and / or control weaknesses becomes apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees.
Act as a single-point of entry for Internal Audit and Regulatory Reviews across COO Cyber, Data Privacy & Automation.
Work with other risk & control teams to drive efficiency, effectiveness and reduce duplication.
Support to manage internal audit, external audit and regulatory requirements.
Governance

Development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective decision making at all levels.
Tracking and reporting of risk assessments (e.g. audits, risk assessments etc) and their outputs to ensure oversight and escalation mechanisms are in place to provide MI on obligations.
Provide timely and accurate reporting to appropriate committees.
Support the running of governance forums and committees led by the COO Cyber, Data Privacy & Automation Control team.
Strategy

Work closely with the Director of Conduct, Risk & Control to delivery key strategic initiatives. This could be either by direct involvement / delivery of initiatives or supporting the team with specific assignments.
Business

Provide robust challenge and escalation to senior management and all relevant business/function/region stakeholders to ensure activities achieve risk reduction.
Processes

Drive consistent methodology, tools, processes & standardised templates for COO Cyber, Data Privacy & Automation Conduct, Risk & Control.
Maintain and update documentation on risk and control processes.
Perform coordination for Regulatory Requests for Information across COO Cyber, Data Privacy & Automation engaging with multiple-parties.
Perform administrative activities to support risk and control processes put in place.
Regularly share lessons learnt and best practice in a timely manner across a wide-ranging stakeholder group within businesses/functions.
People and Talent

Provide proactive self-orienting and self-motivating leadership, and work with limited direction.
Provide strong leadership, management and coaching over colleague(s).
Lead through example and build the appropriate culture and values.
Set appropriate tone and expectations, and work in collaboration with risk and control partners.
Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders

Global Head of Control, Trust, Data & Automation
Head of Operations, Data Management & Privacy
Global Head, Resilience
Accountable Executive, ICS TRP
Global Head of Operations, ICS
Global Head of Operations, Lean Digital, Data Analytics & Automation
Global Head, Third Party Security Risk
Global Head, Cyber Security Services
Global Head, Training & Awareness
Our Ideal Candidate
Advanced knowledge and experience in compliance, risk and governance roles.
Bachelor / Honours Degree (Information Technology, Computer Science or Cyber Security) Preferred (but not essential).

Visit our careers website