Manager – Central Product Configuration Full Time

About the job
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Team Member – Central Product Configuration

Job Level/ Designation

M1 / Manager

Function / Department

Central Operations Group / Active Operations / Charging Operations – IN & VAS

Location

Pune, Maharashtra

Job Purpose
Flawless implementation of business configurations including short code definition, rating configuration, etopup grid etc. within TAT, Ensuring quick response/fix for revenue leakage related concerns, Ensuring application layer security and user management. Support to RA/UAT team for product launch

Key Result Areas/Accountabilities
Ensuring Product implementation & delivery within timelines
Perform Product delivery within timelines
Quarterly clean-ups of zero subscriber base products with close co-ordination with marketing and planning
New feature testing & Feasibility study for new product launch
Voucher Management
RA support for Periodic recon
Bulk customer benefit processing whenever needed
Closure of RA/UAT Observation
Support to RECC and UPSS team for plan mapping and promo configuration
Support to RA/UAT team for product testing and product validation

Core Competencies, Knowledge, Experience
Around 2 -5 years of Experience in Product Configurations.Domain expertise of Database and Application architecture
Knowledge of CAMEL & Diameter protocol. Should be able to do analysis on traces/tcpdump. Ericsson and Amdosc IN architecture
Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow.
Should have prior experience of working in Operations domain and aware about operational processes.

Must Have Technical / Professional Qualifications

B. E – Electronics & Communication/MCA/B.E. – Computer Science

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership