Lead WMS Application Engineer Full Time

About the job
Job Description

This role includes hands-on design, development and implementation of distribution systems solutions with the following technologies: in-depth knowledge and ability with C#., .NET, Web Services and related database technologies. The ability to read, perform minor enhancements or port ANSI/GNU C, PRO*C, UNIX Shell Scripting. The role includes functional delivery (either directly with hands-on involvement or managing the delivery through a third party service provider/contractors) as well acting as part of the larger distribution IT team. Extensive experience (3-5 years) implementing solutions with the above technologies. Extensive experience supporting or implementing distribution (WMS/TMS) systems is preferred with at least 2+ years of hands on configuration/development, implementation and support experience. The candidate should be flexible, knowledgeable, and be able to manage and deliver projects with external vendors or be involved hands on. Should have extensive experience in working with the business to understand the requirements, help them translate their needs into a Business Requirement Document and author a BRD, assist in creating test cases and helping them with validation. Also, for larger initiatives, should be capable to mentor team members and business partners, as well as work with the business to create a business case/benefits case for such projects.

Key Responsibilities
Develop new or enhance existing WMS and Distribution capabilities
May review and or develops test cases and participates (validating test cases) during testing
Develop or contribute to BRD, assisting the business with benefits case for larger projects.
Analyzing functionality gaps and developing alternatives.
Configuration, Unit and Integration testing or reviewing the work done by the service providers to ensure quality.
Contribute to the preparation of functional specifications or review of vendor prepared specifications for quality, accuracy and completeness.
Coordination with Super users in resolving the issues that arises during user training.
Offer assistance to production support team in case any L3 or L4 support is required.
Provide effective scope and issue management.
Ability to communicate complex issues and solution alternatives to users.
Exceptional Communication skills, written and verbal.