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Executive Full Time
This position is open with Bajaj Finance ltd. To handle fraud related Customer complaints and timely closure within defined TAT.
Job Duties & Key Responsibilities
Duties and Responsibilities – PRINCIPAL ACCOUNTABILITIES 1. End to end closure of all fraud related complaints. 2. Maintain MIS of all complaints data with trail 3. Identify fake website / Social media ads 4. Study the fraud trend and share findings
Required Qualifications And Experience
AND KNOWLEDGE a) Qualification: ? Graduate b) Prerequisite Skills: ? Good written and oral communication skills. ? Excellent interpersonal skills ? Good understanding about Products/Services ? Ability to maintain confidentiality and to work independently ? Good hand in MS office (Excel / Word) ? Relevant experience would be preferred.
