About the job
Do
Produce and maintain an appropriate and up-to-date CapacityPlan, which reflects the current and future needs of the business
Provide advice and guidance to all other areas of the businessand IT on all capacity- and performance related issues
Ensure that service performance achievements meet or exceed allof their agreed performance targets, by managing the performance andcapacity of both services and resources
Assist with the diagnosis and resolution of performance- andcapacity-related incidents and problems
Assess the impact of all changes on the Capacity Plan, and theperformance and capacity of all services and resources
Ensure that proactive measures to improve the performance ofservices are implemented wherever it is cost-justifiable to do so
Monitoring patterns of business activity and service level plans
Influencing Demand Management, in conjunction with FinanceManagement as appropriate
Decide which components needs upgrade at what time and calculatethe cost
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