About the job
Assistant Manager – Credit Operations
This position is open with Bajaj Finance ltd.
Job Duties & Key Responsibilities
Duties and Responsibilities – To Ensure SLA Delivery for each process – To Ensure quality of files processed by the Operations team are within the specified guidelines – Achieve Service To Sales Numbers – To Ensure all cash management services at the branch are delivered – Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc – Data Analysis & Sharing of best practices with team – Ensuring Implementation of Policies & processes – Coordination with various HO / Cross functional departments & providing feedback – Recruiting and manpower forecast & planning – Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction – Vendor management (CPV Agencies) – Ensuring Compliance & Integrity within the area/region – To Support all New Initiatives & functional Projects of the Function
Required Qualifications And Experience
Should have 3-4 years? experience, and minimum 1 years managing branch operations
Should be a post graduate preferably
Should have collaborative work style to engage with peers & colleagues across the company.
Should have excellent communication skills along with strong presentation and data analytics skills.
Self-motivated and a self-starter
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