About the job
Description and Requirements
Minimum 5 years of experience in IT Service industry.
Fluency in spoken and written English.
Knowledge on PC hardware, Windows OS, Microsoft Office and Adobe Photoshop.
Customer focused and result driven attitude.
Customer facing experience
Basic Project Management
Should be fluent in English communication skills both spoken & written.
Strong problem-solving and client facing skills
Some Excel knowledge
Experience working in a cross functional environment
Good to have:-
Presentation skills is preferred.
Any Microsoft Certification will be an added advantage.
Design Asset tag and Drop in Box customized solutions on ThinkPad Laptops, Think Centre Desktops and ThinkStations hardware technology platforms.
Must understand the process of how operating systems are laid out and loaded and know how to configure operating systems.
Work directly with clients to initiate the project engagement to obtain Asset tag and Drop in Box requirements; create test plans based on the project requirements and provide test plans to client for approval before beginning the project.
Documenting all interactions with Customer/Sales in Lenovo tools.
Should be open for Rotational Shift.
Bachelors degree / Diploma with minimum 13 years Education
Min 5 years of IT services experience.
BANGALORE – Karnataka – India
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