Amazon
About the job
Description
INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the SLP MDR Concessions Abuse Program and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.
As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.
Key job responsibilities
Security Operation
Implementation and follow-up of Loss Prevention Plan in MDR Concessions
Audits and Compliance
Conducting SLP audits and implementing SOPs
Surprise check and reports at LM (Last Mile) stations
Keeping the plans and SOPs updated
Periodical check of documentation
Adhering to SLAs defined for the SLP MDR Concessions Abuse Program
Process Improvement and Loss Prevention
Process review, gap analysis and implementation of necessary improvements
Weekly, monthly and quarterly assessments
Loss prevention reporting
Working on feedbacks received from internal and external stakeholders
Follow up and completion of CAPA
Recommending loss prevention initiatives based on on-ground intel
Loss Prevention Analysis and Investigation
Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions
Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction
Conduct investigations by working closely with CS and support functions in SLP and Ops
Meeting the weekly investigation targets and submitting investigation reports
Sharing RCAs and PTG initiatives on shrink and unmet goals
We are open to hiring candidates to work out of one of the following locations:
Patna, BR, IND
Basic Qualifications
University degree or equivalent through experience and professional certification
A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession
Extensive and up to date knowledge of Shrink Management and Data Analysis
Experience in managing or coordinating security investigations of complex nature
Knowledge of information security processes and systems
Experience in security auditing
Preferred Qualifications
Loss Prevention experience
Investigation/Security related certification
Emergency Response / Crisis Management certification
Training & Development experience
Auditing and security investigations experience
Exposure to MNC culture and dynamics
